Stakeholders: Those people or groups who are (intentionally or unintentionally) affected by or who can affect the activities of your organization / your activities.
Key stakeholders: Those stakeholders who are most important to the success of your organization.
Stakeholder analysis help to:
By involving your stakeholders in the appropriate way – by ensuring that they are engaged with your work – you will improve the likelihood of sustaining a service improvement project.
Working with stakeholders and engaging them in the business process is important at all stages of any project. However, there are some key stages were engaging stakeholder is more crucial than in others: